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Privacy Policy

This privacy policy has been revised as of 25th May 2018 under the new GDPR regulations and sets out how Greens of Southern Wales uses and protects any information that you give us when you use this website.

greensofsouthernwales.com is a domain name owned and operated by us at The Wales Golf Holiday Company Ltd (known as Wales Golf Holidays). We will be the data controller in respect of any personal data you provide us. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Wales Golf Holidays may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What information will we collect and hold
As a customer/potential customer of Wales Golf Holidays we will ask you to provide certain personal information about you when you make an enquiry about our goods or services or when you actually purchase goods and services from us. This information will include:

  • Your name
  • Your email and/or telephone contact number
  • Your Full Address or simple demographic information such as postcode, preferences and interests
  • Your payment card information when you make a booking though this is not collected or stored digitally.

What we do with the information we gather
Under data protection law we will use two valid legal basis to process your personal information. The first is the necessity for the performance of any contract between us. Under this we will use the personal information we hold to provide you with a quote, fulfil the contract, obtain feedback and provide ongoing customer service. The second legal basis is of legitimate interest. We will again use this information to contact you on the anniversary of your enquiry / booking to see if we can once again help you with the planning of your next break.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Google Analytics track user interaction which we review to help improve the customers experience. The information they collect does not identify you to us.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways. It also looks at how long we keep your information for:

  • to make sure we meet our legal data protection and privacy obligations, we only hold on to your personal data as long as we require it under our legal basis’ as above as well as for HMRC Companies House requirements of keeping records for at least 6 years.
  • whenever you are asked to fill in a form on the website you will only receive regular direct marketing of offers and news items if you make a positive confirmation click that you wish to do so.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by unsubscribing at the bottom of the marketing email, writing to us or emailing enquiries@walesgolfholidays.com

We will not sell, distribute or lease your personal information to third parties

You may request details of personal information which we hold about you under GDPR as part of “subject access request”. If you would like a copy of the information held on you please write to 6 Heathwood Rd, Cardiff, South Glamorgan, CF14 4XF.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

We accept the following cards - Matercard, Maestro and Visa

Greens of Southern Wales

The Wales Golf Holiday Company, 6 Heathwood Road, Heath, Cardiff, CF14 4XF

Tel: +44 (0)2920 610010     Fax : 02920 611334

© 2014 Greens of Southern Wales